Internet and Email FAQ's - Smart Computers Systems Ltd.

My email is not working - what should I do?

Tips on troubleshooting your email if it is not working.

I would like to use Outlook for my mail, how do I set this up?

This is a guide for setting up IMAP using MS Outlook on your workstation. Each version of Outlook is slightly different but the details that are required to be entered are the same.

The server is online but I cannot access the internet. How can I fix it?

If you have a broadband modem, the server is online and you are unable to access the internet the first step would be to restart the modem.

When I click on Smart-Net Webmail, I get 'Your domain is not in the list of the OverLook allowed domains. Contact Administrator!'. How do I get into Overlook?

This has happened because in a previous session of Overlook you have closed the browser window/tab rather than signing out.

How can I change the Smart-Net Webmail client I currently use?

If the Smart-Net server is based on SLES, then you have a few options. Roundcube Webmail, Overlook Webmail or AtMailOpen.

Our school would like to use Google Apps, how do we get that setup?

Google Apps for Education is a free suite of hosted email, calendar, chat and integrated communication and collaboration solutions exclusively for schools.